Client: A Person Who Intends to take travel Services from Ture India Pathways
Service Purchased: The services related to travel offered by Ture India Pathways
Tour Fees: The fee paid by the client in return of any travel service/product.
According to our policy, the client is required to pay at least 50% of the tour fee in respect to the service/product purchased (as stated in tour invoice) 30 days prior to the date of travel. In certain cases depending upon the kind of tour is booked, this condition can be modified and the client may be requested to pay well ahead of time. These are special situations where parts of tour booking are confirmed once the advance payment is made.
According to our policy, the client is required to pay at least 50% of the tour fee in respect to the service/product purchased (as stated in tour invoice) 30 days prior to the date of travel. In certain cases depending upon the kind of tour is booked, this condition can be modified and the client may be requested to pay well ahead of time. These are special situations where parts of tour booking are confirmed once the advance payment is made.
The clients can make the payment only through online payment facility and that too in INR. While making the payment if there is any currency conversion cost or other charges or there is an amount required to be paid in processing a refund shall be borne by the client or the third party making payment.
The client can make the payment in installments using a credit card. True India Pathways will notify the client or the third party making payment, about the amount of installations and of the dates on which the installment payments are to be made. You will be informed 5 working days in advance before the first installment is due.
The tour fee payment made by an organization or person other than the client doesn’t constitute a contract for the provision of the product/service between such a person or organization and True India Pathways
In case the client wants to cancel the tour service purchased after making the full payment, then any entitlement to a refund of the fee would be as mentioned below.
Within 4 weeks of the start of the tour- Full refund - No Tour Fees payable
After 4 weeks but before the first day of the second term- 50% of Tour Fees has to be paid by the client
After the first day of the Tour- No Refund - Full tour fees has to be paid by the client
In cases where parts of travel booking are confirmed after making the advance payments, the amount paid to secure such bookings would constitute that part of the fee which is not refundable. The client would be informed about this amount before any payment is made on this account.
In cases where parts of travel booking are confirmed after making the advance payments, the amount paid to secure such bookings would constitute that part of the fee which is not refundable. The client would be informed about this amount before any payment is made on this account.
The payment gateway on the True India Pathways site is secure. The secure communication is facilitated using the latest technology.
The payment gateway on the True India Pathways site is secure. The secure communication is facilitated using the latest technology.
Introduction : True India Pathways is an inbound tour company offering exceptional travel experiences to its customers and is highly committed to take care of the confidentiality of the personal information gathered and used on its website True India Pathways
True India Pathways collects information provided on the website by the user. The kind of personal identifying information (“PII”) that is usually collected on the website consists of customer name, names of companion travelers, mailing address, e-mail address, telephone number(s), date of birth, passport information, credit card and payment information.
We don’t allow children and individuals less than 18 years of age to make payment transactions on our website.
True India Pathways collects, stores and processes the PII given by the clients on the website for the purpose of processing the payments for travel products and services purchased by its clients. If needed, the company may share the given information with the authorized technology, marketing and service providers to make tour arrangements. However, we never sell, share, rent or trade our client’s personal information to any third party for any promotional purposes. There is a possibility that the travel related suppliers (like Hotels, Airlines, etc.) that are given your information for travel purposes may have different privacy policies. We carefully and securely use your PII to facilitate your travel bookings.
The information given to us by our client, including PII, may be shared with third parties in a legal proceeding in case there is a reason to believe that any illegal or deceitful activity has happened or may happen or in some corporate transactions but only if the recipient s of the information in these transactions are contractually obligated to abide by this or similar privacy policy.
The statistic regarding your visit to our website might be collected automatically. And the purpose of collecting this information is only about your visit on our website. The information entails your IP address and pages visited on the website.
It is not necessary to reveal your PII information when you visit our website. It’s just that we might collect anonymous data about your use of the website. It will help us make our website and service better. And this data will not be linked to any PII unless you provide that information on your own.
When you purchase any travel product or service from our website, you will be provided transaction related communication from us. Apart from this you will also receive mails regarding promotional offers from us, if you chose to receive it.
If you post a comment on the blogs or write a testimonial on the website, then the PII information given by you is easily accessible to the other users on these forums. And we are not responsible for this and can’t promise you the privacy of your PII which you choose to submit on these forums.
Third parties are involved with us for providing credit card processing, email services, web analytics and live-chats on our website. So when you sign up for these services on our website, then your PII information is needed to be shared with the third party to provide the service. However, the third parties are strictly prohibited for using your information for any other purpose.
We make sure your IPP is secure as your privacy is utmost important to us. To maintain the security and confidentiality of your sensitive information such as credit card number etc. we use latest and secure technology. We strictly follow generally accepted industry standards for the protection of the PII given to us for bookings. However, as we all know that no method of transmission over the internet is 100 percent secure, we can’t guarantee its absolute security.
We reserve the right to disclose your PII as required by law, when we feel that the disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, or legal process. Also, True India Pathways may disclose certain information in case of fraud or abuse of the website.
Changes to the Privacy Statement