Privacy Policy
Effective Date: 15/07/2026
At True India Pathways, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information
- Full Name
- Email Address
- Phone Number / WhatsApp Number
- Country of Residence
- Travel Preferences
- Passport Details (only when required for bookings)
- Emergency Contact Information (if necessary)
Booking Information
- Travel Dates
- Number of Travellers
- Accommodation Preferences
- Flight Information
- Special Requests
- Dietary Requirements
- Medical or Accessibility Information (only if voluntarily provided)
Website Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on the Website
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Respond to your inquiries.
- Prepare customized travel itineraries.
- Process bookings and reservations.
- Coordinate services with hotels, transport providers, and local partners.
- Provide customer support.
- Send booking confirmations and travel updates.
- Improve our website and services.
- Send promotional offers or newsletters (only if you have opted in).
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary to provide your travel services, including:
- Hotels
- Airlines
- Transport Providers
- Local Guides
- Activity Operators
- Visa Assistance Providers (if requested)
- Payment Service Providers
- Government Authorities, when required by law
These partners receive only the information necessary to provide the requested services.
4. Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyse website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our travel services
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
7. International Data Transfers
If you are booking travel from outside India, your personal information may be transferred to and processed in India and other countries where our travel partners operate. We take reasonable steps to protect your information during such transfers.
8. Your Rights
Depending on the laws applicable to you, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website and services are not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children unless it is necessary for a family travel booking and provided by a parent or guardian.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
True India Pathways
📧 Email:
trueindiapathways@gmail.com
📞 Phone / WhatsApp:
+91-9761801990
Your Privacy Matters
At True India Pathways, protecting your personal information is an important part of delivering safe, reliable, and personalized travel experiences. We are committed to handling your data with transparency, care, and respect.
Important Booking & Cancellation Note
High Peak Season Bookings (20th December – 15th January) and Festival Period Bookings (including Diwali, Dussehra, Holi, Pushkar, Christmas, New Year, and other major festivals) are non-refundable. If bookings during these periods are cancelled for any reason whatsoever, no refund shall be made.
If your tour is cancelled after advance payments have already been made to hotels, transport providers, airlines, or any other service providers, the corresponding advance amount shall be non-refundable.