Terms & Conditions

Effective Date: 15/07/2026

Welcome to True India Pathways. These Terms & Conditions govern your use of our website and the travel services provided by True India Pathways. By accessing our website or booking any of our services, you agree to be bound by these Terms & Conditions.

1. Booking Confirmation

A booking is considered confirmed only after:

• We receive the required deposit or full payment (as applicable).
• You receive a written booking confirmation from True India Pathways.
• All requested travel services are available and confirmed.

Until written confirmation is issued, no reservation is guaranteed.

2. Payment Terms

• A deposit may be required to confirm your booking.
• The remaining balance must be paid before the commencement of your tour, as specified in your booking confirmation.
• Payments can be made through the approved payment methods provided by True India Pathways.
• Any bank charges, transaction fees, currency conversion fees, or taxes imposed by your financial institution shall be the responsibility of the traveller unless otherwise agreed in writing.

3. Prices

• All prices are quoted in the agreed currency.
• Prices are subject to change before booking confirmation due to changes in taxes, fuel surcharges, exchange rates, supplier costs, or government regulations.
• Once your booking has been confirmed, prices will not change except where required by law or due to circumstances beyond our reasonable control.

4. Cancellation by the Traveller

All cancellation requests must be submitted in writing via email.

Cancellation charges may apply depending on the date of cancellation and the policies of hotels, airlines, transport providers, activity operators, and other suppliers.

Where applicable, refunds will be processed after deducting:

• Cancellation charges
• Non-refundable deposits
• Hotel cancellation charges
• Airline cancellation charges
• Transport cancellation charges
• Supplier cancellation fees
• Bank and payment gateway charges

Certain travel services, including flights, train tickets, permits, peak-season bookings, festival bookings, and special event reservations, may be completely non-refundable.

5. Changes to Your Booking

If you wish to modify your itinerary after confirmation, we will make every reasonable effort to accommodate your request.

Additional charges may apply for:

• Hotel changes
• Date changes
• Flight or transport changes
• Additional sightseeing
• Added services
• Supplier amendment fees

All changes are subject to availability.

---

6. Cancellation by True India Pathways

In rare circumstances, we may need to cancel a tour due to:

• Natural disasters
• Government restrictions
• Political unrest
• Security concerns
• Force Majeure events
• Insufficient operational feasibility
• Other unforeseen circumstances

Where possible, we will offer:

• An alternative itinerary
• Rescheduled travel dates
• A refund for unused services (subject to supplier policies).

7. Travel Documents

Travellers are responsible for ensuring they possess:

• A valid passport
• Required visas
• Travel insurance
• Vaccination certificates (where applicable)
• Any other documentation required for travel

True India Pathways is not responsible for denied boarding, visa rejection, entry refusal, or travel disruption due to incomplete documentation.

8. Travel Insurance

We strongly recommend that every traveller obtains comprehensive travel insurance covering:

• Medical emergencies
• Trip cancellation
• Trip interruption
• Lost baggage
• Personal liability
• Emergency evacuation
• Flight delays

9. Health & Fitness

Travellers should ensure they are medically fit for their chosen itinerary.

Any medical conditions, allergies, dietary requirements, disabilities, or accessibility needs should be disclosed before booking so reasonable arrangements can be made where possible.

10. Responsibility

True India Pathways acts solely as an intermediary between travellers and independent service providers, including hotels, airlines, transport operators, guides, and activity providers.

While we carefully select our travel partners, we cannot be held responsible for:

• Flight delays or cancellations
• Weather conditions
• Natural disasters
• Political disturbances
• Government actions
• Loss of baggage or personal belongings
• Actions or omissions of third-party suppliers
• Events beyond our reasonable control

11. Force Majeure

True India Pathways shall not be liable for failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to:

• Floods
• Earthquakes
• Pandemics
• Epidemics
• War
• Terrorism
• Civil unrest
• Government restrictions
• Strikes
• Severe weather
• Transportation disruptions

12. Traveller Conduct

• Respect local customs, traditions, religions, and laws.
• Follow instructions provided by guides and local authorities.
• Treat fellow travellers and service providers with courtesy and respect.

We reserve the right to terminate services without refund if a traveller’s behaviour endangers others or seriously disrupts the tour.

13. Website Content

All content on this website, including text, photographs, graphics, itineraries, logos, and designs, is the intellectual property of True India Pathways unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited without prior written permission.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy. We use your information solely for processing bookings, responding to enquiries, delivering travel services, and complying with legal obligations.

15. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Uttarakhand, India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

True India Pathways

Email:
trueindiapathways@gmail.com

Phone / WhatsApp:
+91-9761801990

Disclaimer

True India Pathways makes every reasonable effort to ensure that all information published on this website is accurate and up to date. However, itineraries, prices, accommodation, transportation, availability, and services may change without prior notice due to operational requirements, supplier availability, weather conditions, government regulations, or circumstances beyond our reasonable control.

By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last Updated: 15/07/2026